Privacy Notice
Last Updated: March 8, 2023
Thank you for your interest in Seneca Women! We are a global leadership platform and media company centered on the principle that advancing women and girls will fast forward us to a more equitable and prosperous world. This Privacy Notice explains how information about you, that directly identifies you, or that makes you identifiable (“personal information”) is collected, used, disclosed, and otherwise processed by Seneca Women in connection with our services.
When we use the terms “Seneca Women”, “we”, “us”, or “our” in this Privacy Notice, we are referring to Seneca Women LLC, and its affiliates and subsidiaries. When we use the term “Service,” we are referring to all of the services and product offerings that we offer on our own behalf, including our product offerings such as The Marketplace by Seneca Women, The Bank of America Marketplace by Seneca Women, our website https://www.senecawomen.com/, our Seneca Women Connect mobile application, our Seneca Women Podcast Network podcasts, or any other Seneca Women product or service that posts or links to this Privacy Notice.
OUR COLLECTION OF PERSONAL INFORMATION
From the first moment you interact with us, we are collecting personal information about you. Sometimes we collect personal information automatically when you interact with our services and sometimes we collect the personal information directly from you. At times, we may collect personal information about you from other sources and third parties, even before our first direct interaction.
Personal Information You Provide
We collect the following personal information you provide in connection with our Service:
− Account Creation and Profile Information. We collect personal information that you provide when you register for an account. This information includes your full name, email address, and password. Once you create an account, you may also be able to update your account information, such as your name, phone number, email address, birthday, profile picture, and other preferences and information, including information about your business and your personal story. We may also collect information related to your account history, including the services of interest/purchase, the date and type of account creation, account status, log in activity, account transactions, the services we provide to you, the alert messages you receive in connection with the services, enrollment and account errors, and the cancellation date and associated cancellation confirmation code if you choose to cancel your services.
− Communications: When you contact us through any method of communications, we may collect your name, email address, mailing address, phone number, or any other personal information you choose to provide to us.
− Demographic Information: When you update your profile information or fill out one of our surveys or market research inquiries, we may collect demographic information, including your age, gender, or annual income, and other information about your business including, for example, your annual revenues and target demographic.
− Marketing Emails. If you sign up to receive news or alerts from us, or join our wait list, we may collect your email and applicable interests and communication preferences. If you wish to stop receiving email messages from us, please see the Communication Preferences section below.
− Feedback Information: We may also collect feedback and ratings you provide relating to our services or products.
Although we often collect the personal information described above directly from you, we also collect this information through service providers and other third parties that collect it on our behalf, such as communications providers, analytics providers, survey, contest and promotion entry providers and marketing providers. Please see the Personal Information from Other Sources and Third Parties section below.
Personal Information Automatically Collected
As is true of most digital platforms, we and our third-party providers and partners collect certain personal information automatically when you visit or interact with our Service:
− Log Data: Including your internet protocol (IP) address, operating system, device, browser type, browser ID, the URL you entered and the referring page/campaign, date/time of your visit, the time you spent on our services and any errors that may occur during your visit to our services.
− Analytics Data: Including the electronic path you take to our services, through our services and when exiting our services, as well as your usage and activity on our services, such as the links, objects, products and benefits you view, click or otherwise interact with, including your search history (also known as “Clickstream Data”). We may also derive information on your preferences based on Clickstream Data.
− Location Data: Including your general geographic location based on the Log Data we collect or more precise location when permitted by law.
− Application Data: Some of our services offer mobile or browser applications to allow you to take advantage of our service offerings on the go and/or when visiting third-party websites and other online services. Certain of these applications also allow us to access more precise Location Data about you and collect information about your use and interactions with third-party websites and online services (including the products or services you are interested in or purchase) to better serve you.
Please note that our systems may record personal information that you type into our websites and other online services even if you do not choose to submit it.
For information about our, and our third-party providers and partners’, use of cookies and related technologies to collect information automatically on our online services, and the choices you may have in relation to those practices, please visit our Cookie Notice.
Personal Information from Other Sources and Third Parties
Although we often collect the personal information described above directly from you, we also collect this information through service providers and other third parties that collect it on our behalf, as noted below. Please note that our systems may record personal information that you type into our websites and other online services even if you do not choose to submit it.
− Referrals: We offer a referral service that allows you to tell others about our services by forwarding or sending certain marketing communications and/or emails to an individual you believe may be interested in our products and services. We use personal information collected in connection with these referral services to communicate with the individual you are referring and to provide you any benefits, incentives and/or rewards you may be eligible for as a result of your referral.
− Social Media: If you choose to interact with us on social media, we may collect personal information about you from your social media account that you make public. We use personal information collected in connection with your social media account to communicate with you, better understand your interests and preferences, and better understand our customer base in the aggregate.
− Business Partners and Marketplace Participants: Our business partners, marketplace participants, and other stakeholders, including our travel providers and product merchants, collect personal information in connection with our services and often share some or all of this information with us. For example, we may receive information about transactions you complete on our business partners’ websites through our marketplace in order to fulfill our contractual obligations, or to manage any rewards or other loyalty programs that may be in place from time to time. Please note that any purchase you make through one of the merchants in the Marketplace by Seneca Women or The Bank of America Marketplace by Seneca Women is subject to that participant’s Privacy Notice. Please review each Marketplace participant’s privacy notice to understand how they will manage or otherwise process your personal information, including your financial data.
− Goodworld: When you make a donation to the Seneca Women Women’s Economic Future Fund (the “Fund”), Goodworld, the provider managing the donations, may share your personal information with us, including your name, email, country, and the transactional details of your donation. We use this information to manage the Fund, and to communicate with you. Note that the information collected in connection with your donation to the Fund is subject to Goodworld’s Terms of Use and will be processed in accordance with Goodworld’s Privacy Policy.
− Service Providers: Our service providers, such as our website and service operators and marketing providers, collect personal information to provide the service and often share some or all of this information with us.
− Information Providers: We may from time to time obtain information from third-party information providers to correct or supplement personal information we collect. For example, we may obtain updated contact information from third-party information providers to reconnect with you.
− Information from Other Sources. We may obtain information from other sources, including through third-party information providers, or through transactions such as mergers and acquisitions. We may combine this information with other information we collect from or about you. In these cases, our Privacy Notice governs the handling of the combined personal information. We use this information to operate, maintain, and provide to you the features and functionality of the Service, as well as to communicate directly with you, such as to send you email messages about products and services that may be of interest to you.
− Publicly Available Information: We may collect personal information from publicly available sources, such as government records or public review websites, to supplement the personal information identified above.
OUR USE OF PERSONAL INFORMATION
In addition to the uses described above, we may also use the personal information we collect through our Service to:
− Provide the Service, including fulfilling your orders, including to process payments and donations;
− Administer and improve our Service, including test different configurations of our Service, diagnose errors and problems with our Service;
− Remember you and the choices you have made in relation to our Service;
− Provide you with news about products and services we or our preferred partners offer and deliver marketing communications and advertisements based on your interests and interactions with us.
− Incorporate ideas from your responses into our business operations and customer service models;
− Respond to your comments and questions and provide customer service.
− Communicate with you regarding our services, offerings, and products (including by sending you service-related emails);
− Facilitate our day-to-day business operations, such as maintaining accounts and processing transactions;
− Develop new products and services, and improve existing products and services;
− Aggregate information we receive from you and third parties to help understand your needs, customize our services and offerings to you, and provide you better service;
− Conduct research and analytics designed to understand our customer base and improve our products, services and customer experience;
− Prevent, investigate or provide notice of fraud or unlawful or criminal activity;
− Enforce and carry out contracts and agreements, including our Terms of Service;
− Comply with legal obligations;
− For any other lawful purpose, or other purpose that you consent to.
Please note that we link the personal information we collect in connection with your retail and entertainment services with the other personal information that we collect about you and may use it for the purposes we describe in more detail in the other sections of this Privacy Notice.
OUR DISCLOSURE OF PERSONAL INFORMATION
We disclose personal information in the following ways:
− Within Seneca Women: We are able to offer you the products and services we make available because of the hard work of the entire Seneca Women team. Seneca Women entities disclose personal information to other Seneca Women companies and brands that are owned or controlled by Seneca Women, and other companies owned by or under common ownership as Seneca Women. These companies will use your personal information in the same way as we can under this Privacy Notice.
− Business Partners and Marketplace Participants: We may disclose personal information to our business partners, marketplace participants, and other stakeholders for transactional and marketing purposes, including to promote their products or services. For example, we may disclose personal information with marketplace participants with whom we partner as part of the Marketplace by Seneca Women or The Bank of America Marketplace by Seneca Women, or business partners to provide events, contests, sweepstakes, or referral programs in which you choose to participate.
− Data Analytics Providers: We may share personal information with data analytics providers who analyze statistics and trends relating to the usage of and activity relating to our services. These data analytics providers produce reports and make suggestions for our customer and business strategy based on the personal information and other information analyzed.
− Online Advertising Partners. We may also share personal information with advertising networks or permit these partners to collect information from you directly on our websites to facilitate online advertising, such as search engines and social network advertising providers to serve targeted ads to you or to groups of other users who share similar traits, such as likely commercial interests and demographics, on third-party platforms. For more information, including how to opt out of interest-based advertising, please see our Cookie Notice.
− Payment Processors and Online Payment Systems: We share personal information with payment processors, online payment system providers and other billing agents to process your payment for the services and products you order, to process your donations, as well as to provide refunds, cash back and/or rebate checks.
− Communication Providers: We share personal information with third parties who assist us in providing our customer service experience and facilitating our communications with you, including third parties that provide call center, email and chat support services.
− Other Service Providers: In addition to the third parties identified above, we engage other third parties to perform certain functions on our behalf in connection with the uses of personal information described in the Our Collection of Personal Information and Our Use of Personal Information section above, including rewards tracking, communication printing, website hosting, information technology support, content development and fraud monitoring. Depending on the function the third party serves, the service provider may process personal information on our behalf or have access to personal information while performing functions on our behalf.
− Corporate Business Transaction or Reorganization: We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose personal information to a third party during negotiation of, in connection with or as an asset in such a corporate business transaction. Personal information may also be disclosed in the event of insolvency, bankruptcy, or receivership.
− Legal Obligations and Rights: We may disclose personal information to third parties, such as legal advisors and law enforcement:
o In connection with the establishment, exercise, or defense of legal claims;
o To comply with laws and regulations or to respond to lawful requests and legal process;
o To protect our rights and property and the rights and property of our agents, customers, and others, including to enforce our agreements, policies, and Terms of Service;
o To detect, suppress, or prevent fraud;
o To reduce credit risk and collect debts owed to us;
o To protect the health and safety of us, our customers, or any person; or
o As otherwise required by applicable law.
− Consent: We may disclose personal information about you to certain other third parties with your consent.
COMMUNICATION PREFERENCES
In connection with our services, we may send you email messages, direct mail offers, push notifications or other communications, including telephone calls, regarding our Service. You may ask us not to send you marketing communications or request a change to the method or frequency of communication by:
− Following any available opt-out or communication preferences instructions in the marketing communications (for example, you can stop receiving push notifications from us by changing your preferences in the iOS or Android notifications settings menu);
− When available, accessing the “Unsubscribe” or “Communication Preferences” settings in your account profile page;
− Sending a request to privacy@senecawomen.com with the words “Opt Out” or “Communication Preferences” in the subject line, the address or number at which we contacted you and your request; or
− Sending a request to the following address identifying the address or number at which we contacted you and your request:
Seneca Women
745 Fifth Avenue
New York, NY 10151
Please allow up to 10 days for your request to be processed. If you request to opt out of marketing communications, please note that we may continue to send you non-marketing communications, such as those directly related to the fulfillment of a specific transaction you requested, maintenance of your account or status of our ongoing business relations.
CHILDREN’S PERSONAL INFORMATION
Our Service is not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 13. If you are under the age of 13, please do not use our Service or otherwise provide us with any personal information either directly or by other means. If a child under the age of 13 has provided personal information to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal information from our systems. If we learn that any personal information we collect has been provided by a child under the age of 13, we will promptly delete that personal information.
THIRD-PARTY WEBSITES
Our Service may include links to or redirect you to third-party websites, plug-ins and applications, including social media services where you may connect with us. Third-party websites may also reference or link to our Service. Except where we post, link to or expressly adopt or refer to this Privacy Notice, this Privacy Notice does not apply to, and we are not responsible for, any personal information practices of third-party websites and online services or the practices of other third parties. To learn about the personal information practices of third parties, please visit their respective privacy notices or policies.
REGION-SPECIFIC DISCLOSURES
California (Shine the Light): If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of personal information to third parties for their direct marketing purposes during the immediately preceding calendar year. To opt out of having your information shared in this manner, please email us at privacy@senecawomen.com.
Nevada: Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. To submit such a request, please contact us at privacy@senecawomen.com.
UPDATES TO THIS PRIVACY NOTICE
We will update this Privacy Notice from time to time. When we make changes to this Privacy Notice, we will change the “Last Updated” date at the beginning of this Privacy Notice. If we make material changes to this Privacy Notice, we will notify individuals by email to their registered email address, by prominent posting on our Service, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.
CONTACT US
If you have any questions or requests in connection with this Privacy Notice or other privacy-related matters, please send an email to privacy@senecawomen.com.
Alternatively, inquiries may be addressed to:
Seneca Women
745 Fifth Avenue,
New York, NY 10151